Onsip facebook how to#
OnSIP also has a detailed online knowledge base that walks you through the software and explains how to set up a wide variety of popular SIP phone models. Notably, you can get in touch with support through the mobile app just by tapping a button. We called and were able to get in touch with a representative immediately. OnSIP offers customer support by phone and email from 9am to 8pm (ET), Monday to Friday. However, it does not integrate with any productivity suites or CRM software. OnSIP integrates with Google Chrome, enabling you to place calls directly from your browser. It’s also simple to set your availability status in the mobile app so that calls are routed to available employees. You can easily transfer calls back and forth between your computer, desk phone, and mobile device. The app enables you to make and receive calls, access your voicemail, and see your company’s contact database.
Onsip facebook android#
OnSIP offers free mobile apps for iOS and Android devices. The OnSIP platform also offers customizable anti-spam filters to block unwanted calls. OnSIP encrypts all incoming and outgoing calls using the SDES-SRTP encryption protocol and is compliant with both PCI and HIPAA requirements. Website chatĪll OnSIP plans include Sayso website chat, a chat tool for your company’s website that also allows you to connect with customers by voice and video. Voicemails are automatically transcribed and sent to employees’ inboxes.
OnSIP includes voicemail inboxes for your users. You can also set up auto-attendants to route calls to specific employees or departments. OnSIP enables you to record an announcement to play for callers when they dial in to your company. You can also set custom business hours to direct calls. Incoming callers can be directed to any employee in a ring group or routed to specific employees based on availability status. OnSIP supports ring groups, call forwarding, and automatic call routing. OnSIP does not sell additional phone hardware. OnSIP is compatible with most standard SIP phones if you prefer to use your own hardware. With an OnSIP Unlimited plan, each user on your plan receives a Polycom desktop phone. OnSIP offers custom local and toll-free phone numbers for most area codes in the US and Canada. OnSIP Available Features Custom phone numbers The Pay-as-you-go-plan is one of the only VoIP plans that doesn’t charge on a per-user basis, making it an inexpensive option for businesses with several employees but low call volumes. Relative to competing VoIP services, the Unlimited plan is a very good deal since it comes with phone hardware for your employees. Setting up E911 service requires a one-time fee of $1.80 per user.
For example, additional voicemail inboxes cost $2 each, and audio conferencing costs $14.95 per conference room (up to 15 participants per room). Many features are available as paid add-ons to either the Unlimited or Pay-as-you-go plans. If you port a number, the setup fee is $15. Each new number involves a $7 setup fee and a $2 monthly charge. You must also pay for phone numbers with OnSIP. This plan does not come with phone hardware and you only receive 5 voicemail inboxes, 3 ring groups, and 3 auto-attendants. It costs $49.95 per month for an unlimited number of users, but you’ll also pay 2.9 cents per minute for domestic calls.
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The Pay-as-you-go plan is designed for businesses with low call volume. It costs $18.95 per user per month and includes a desk phone for every user, unlimited voicemail and call recording, unlimited ring groups, and unlimited auto-attendants. The Unlimited plan is available to businesses with at least 5 users and offers unlimited calling in the United States and Canada.
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